LATE CANCELLATION & NO SHOW POLICY
Our No Show and Late Cancellation Policy is effective as of June 18, 2023
The policy is as follows:
- Cancellations must be made within 4 hours prior to class in order to make more bikes available and/or allow those on the wait-list adequate notice that they have been added to the class.
- Late cancellations will result in:
- a charge of $15 to your account (for clients with monthly memberships)
- and/or a loss of class if you are on a class package
- No Show will result in:
- a charge of $20 to your account (for clients with monthly memberships)
- and/or a loss of class if you are on a class package
With classes being busy, it is very important that you cancel your reserved bike ahead of time. We ask that you please remember to take yourself out of classes as EARLY as possible. Thank you for your cooperation!
Classes will begin promptly. Please arrive 15 minutes early. Doors will be locked during class times. If you are late, you will potentially lose your spot and/or be charged a late or no show fee.